Guest Experience2019-08-01T16:21:18-05:00

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Vacation Rental Tips To Prepare For The Post-Coronavirus Traveler

April 14th, 2020|

Experts from around the industry are predicting that when travel resumes it will happen quickly. So, the question is not only how vacation rental managers can prepare for the comeback in the industry but also how you can prepare for new expectations from travelers. Here is a compilation of predictions from experts around the industry to get you started.

How Vacation Rental Managers Use Experiences to Boost Revenue

February 11th, 2020|

Travel activities, tours, and attractions are more popular than ever. This is great news for property managers since there are many ways to use experiences to grow your business. Phocuswright’s data shows that 80% of U.S. travelers participated in a tour, activity, or ticketed attraction on their last vacation. With such high participation, there are many new opportunities for vacation rental property managers to get involved with activities.

5 Easy Welcome Basket Ideas to Impress Your Guests

December 23rd, 2019|

As a vacation rental property manager, to stand out from the competition you need to think about the guest experience. Guests want to feel that they have gotten value beyond the property. How you treat guests throughout the booking and check-in process can add that value. Welcome baskets are an inexpensive, cost-effective way to give your guests a pleasant beginning to their stay. Simple gestures can improve your guests' experience, as well as increase your chances of being referred to family and friends. Here are five easy welcome basket ideas that will impress and delight your guests!

Decorating Tips for Boosting Your Vacation Rental Value

December 17th, 2019|

Private vacation rentals are one of the most popular options for travelers. This type of accommodation offers guests the ability to enjoy all the comforts of home while providing a more "local" experience than a standard hotel room or resort. However, competition in the marketplace is fierce as more homeowners, and property investors are joining the party. So how can you make your vacation rental stand out from the crowd and build your brand awareness? It comes down to the guest experience. One way to add value to your property is making your rental stand out by paying more attention to the design and décor of your units.

How to Prepare Your Vacation Rentals for the Holidays

November 8th, 2019|

Given the vacation rental property management industry is always growing and evolving, it is incredibly important to remain competitive and relevant. Undoubtedly, doing so can only increase your profits and help differentiate your business from the competition in a crowded vacation rental space. Your vacation rental property management business should continuously find new ways to improve hospitality, to engage guests and to ensure your homeowners’ maximum return on their investment.

How to Measure Return on Experience

November 4th, 2019|

As a property manager, guests are the heart of your business. Most property management companies focus on achieving a specific return on investment (ROI). However, innovative property management companies are realizing the value of focusing on enhancing the customer experience. Return on experience (ROE) looks at how customer experience can be used to boost revenue...

Vacation Rental Welcome Book: Easy How-To Guide

October 21st, 2019|

Part of being a vacation rental property manager is providing your guests with a memorable experience before, during, and after their stay. From their first contact, you're building a relationship that can result in a lifelong customer that will return to your properties year after year. While the pre-booking process is important, your hospitality must extend beyond the reservation. Sure, your property listing covers a lot of information about your accommodations, but you need to remember that, for many guests, visiting your location might be a first-time experience...

3 Simple Ways to Improve Vacation Rental Guest Satisfaction

October 11th, 2019|

In today’s competitive vacation rental industry it’s important to make your properties stand out from your competitors. With dynamic pricing, competing on price alone is no longer viable. You need to look beyond price to make your properties stand out. Your guests are looking forward to their time with you. They expect everything to go according to plan giving them the time and space they need to relax and enjoy time with their family. One way to exceed their expectations is to provide exemplary customer service. Customer service is a competitive differentiator that costs you little to nothing but can make your brand stand out with your guests...

Vacation Rental Tips To Prepare For The Post-Coronavirus Traveler

April 14th, 2020|

Experts from around the industry are predicting that when travel resumes it will happen quickly. So, the question is not only how vacation rental managers can prepare for the comeback in the industry but also how you can prepare for new expectations from travelers. Here is a compilation of predictions from experts around the industry to get you started.

How Vacation Rental Managers Use Experiences to Boost Revenue

February 11th, 2020|

Travel activities, tours, and attractions are more popular than ever. This is great news for property managers since there are many ways to use experiences to grow your business. Phocuswright’s data shows that 80% of U.S. travelers participated in a tour, activity, or ticketed attraction on their last vacation. With such high participation, there are many new opportunities for vacation rental property managers to get involved with activities.

5 Easy Welcome Basket Ideas to Impress Your Guests

December 23rd, 2019|

As a vacation rental property manager, to stand out from the competition you need to think about the guest experience. Guests want to feel that they have gotten value beyond the property. How you treat guests throughout the booking and check-in process can add that value. Welcome baskets are an inexpensive, cost-effective way to give your guests a pleasant beginning to their stay. Simple gestures can improve your guests' experience, as well as increase your chances of being referred to family and friends. Here are five easy welcome basket ideas that will impress and delight your guests!

Decorating Tips for Boosting Your Vacation Rental Value

December 17th, 2019|

Private vacation rentals are one of the most popular options for travelers. This type of accommodation offers guests the ability to enjoy all the comforts of home while providing a more "local" experience than a standard hotel room or resort. However, competition in the marketplace is fierce as more homeowners, and property investors are joining the party. So how can you make your vacation rental stand out from the crowd and build your brand awareness? It comes down to the guest experience. One way to add value to your property is making your rental stand out by paying more attention to the design and décor of your units.

How to Prepare Your Vacation Rentals for the Holidays

November 8th, 2019|

Given the vacation rental property management industry is always growing and evolving, it is incredibly important to remain competitive and relevant. Undoubtedly, doing so can only increase your profits and help differentiate your business from the competition in a crowded vacation rental space. Your vacation rental property management business should continuously find new ways to improve hospitality, to engage guests and to ensure your homeowners’ maximum return on their investment.

How to Measure Return on Experience

November 4th, 2019|

As a property manager, guests are the heart of your business. Most property management companies focus on achieving a specific return on investment (ROI). However, innovative property management companies are realizing the value of focusing on enhancing the customer experience. Return on experience (ROE) looks at how customer experience can be used to boost revenue...

Vacation Rental Welcome Book: Easy How-To Guide

October 21st, 2019|

Part of being a vacation rental property manager is providing your guests with a memorable experience before, during, and after their stay. From their first contact, you're building a relationship that can result in a lifelong customer that will return to your properties year after year. While the pre-booking process is important, your hospitality must extend beyond the reservation. Sure, your property listing covers a lot of information about your accommodations, but you need to remember that, for many guests, visiting your location might be a first-time experience...

3 Simple Ways to Improve Vacation Rental Guest Satisfaction

October 11th, 2019|

In today’s competitive vacation rental industry it’s important to make your properties stand out from your competitors. With dynamic pricing, competing on price alone is no longer viable. You need to look beyond price to make your properties stand out. Your guests are looking forward to their time with you. They expect everything to go according to plan giving them the time and space they need to relax and enjoy time with their family. One way to exceed their expectations is to provide exemplary customer service. Customer service is a competitive differentiator that costs you little to nothing but can make your brand stand out with your guests...

Become A Partner!

Xplorie Vacation Rental Manager Partners see an increase in occupancy and revenue, provide a best in class guest experience program and differentiate their brand in a crowded marketplace. To find out more about becoming an Xplorie Partner, please submit the form below and a sales representative will contact you!